Press Ganey

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Organization champions wellness through data, insights, and action

We are pleased to shine the spotlight on Press Ganey, an exceptional Healthy Nurse, Healthy Nation™ (HNHN) Catalyst partner.

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For Press Ganey — a health care experience analytics company with the industry's largest database of patient, caregiver, and physician feedback — promoting nurse wellness is both an internal and external priority. The organization works to improve internal associate well-being, but also strives to spread resources to nurses everywhere.

One aspect of this initiative is Press Ganey’s Internal Champion Program. Every year, associates are nominated to spearhead wellness initiatives like quarterly wellness challenges. Employees are encouraged to participate in the health and wellness challenges that cover various themes.

In Q2 of 2022, 112 individuals competed in the Move It Challenge. They logged their activities and time spent on the company’s intranet. The data showed that more people got moving, recording:
  • 147,000 minutes of movement
  • 2,500 hours of activities
  • Skiing, tai chi, CrossFit, and white-water rafting as top activities

The theme for Q1 of 2022 was the Healthy Habits Challenge, which had 349 participants.

24/7 Access to Well-being Resources
During the COVID-19 pandemic, Press Ganey created a hub on its employee intranet to house health and wellness resources. Whether at home or at work, staff can access resources for staying well through:
  • Meditation guidance
  • Yoga videos
  • Self-care tips
  • Family and work/life balance advice
  • Financial well-being information
  • Physical wellness resources

And as an organization known for its intuitive surveys, Press Ganey also keeps its pulse on how staff members are feeling. The company conducts 2 formal surveys each year to gauge associate resiliency. Results are analyzed, presented to leadership, then used to create and adjust employee wellness plans.

“From an employee perspective, I have to say that the care and support from Press Ganey to its staff during the pandemic was phenomenal,” says Mary Jo Assi, DNP, RN, NEA-BC, FAAN, Associate Chief Nursing Officer at Press Ganey. “There was outreach from the top down and frequent communication to staff.”

Through communication and access to resources that focus on both personal and workplace well-being, Press Ganey supports its own.

Promoting Nurse Wellness Across the World
Beyond internal staff, Press Ganey aims to improve the well-being of nurses everywhere. One way it does this is through its robust, scientifically founded surveys that help organizations understand what’s happening in the nursing industry. The surveys provide data and insights to help Press Ganey grasp what nurses need for better resiliency and overall job enjoyment — crucial components of nurse wellness.

With increased understanding (based on data), Press Ganey creates and offers solutions like its Compassionate Connected Care® program. The solution is built on the notion that care for patients must include care for the caregiver. It combines self-paced eLearning with a leader-led curriculum which gives health care organizations the tools they need to improve care. After completing the program, participants can earn continuing education (CE) credits.

Workforce Well-Being Collaborative
Another way Press Ganey spreads the message of well-being is through its clients. All Press Ganey clients are invited to join the Workforce Well-Being Collaborative. This complimentary service provides access to network with other health care organizations by sharing data insights and success stories around their own well-being initiatives.

What works great for one company might also make an impact at another. Press Ganey talks to health care companies, discovers what wellness initiatives they’re providing that work well, then shares that knowledge with others.

The Collaborative also provides a resource hub with publications and monthly webinars. A recent webinar featured guest speaker Katie Boston-Leary, PhD, MBA, MHA, NEA-BC, Director of Nursing Programs at ANA. It spotlighted how the Healthy Nurse, Healthy Nation program supports nurse well-being.

Since its creation in April 2021, the Workforce Well-Being Collaborative has gained 1,000 individual members from 400 separate organizations — and it continues to grow.

“It’s a diverse group collectively working to improve employee wellness at their organizations,” says Alexis Wegman, MA, Program Manager of the Workforce Well-Being Collaborative at Press Ganey. “Giving the topic of well-being a seat at the table is crucial for this Collaborative to have lasting success, and it’s something we’ll continue to strive for.”

Want to find out about more organizations promoting nurse well-being? Check out all of our Champion Spotlights.

Have your own successes? Contact us to share your stories!

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Not a member of Healthy Nurse, Healthy Nation (HNHN) yet? Join today!
Join our monthly challenges at hnhn.org/challenges

 
Blog Champion Spotlight 08/09/2022 2:31pm CDT

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